Automailer Help Center | How to Connect Any Email Provider via SMTP and IMAP

How to Connect Any Email Provider via SMTP and IMAP

Connect any email provider to Automailer using SMTP and IMAP settings. SMTP (Simple Mail Transfer Protocol) is used for sending emails, while IMAP (Internet Message Access Protocol) is used for receiving and syncing replies in your inbox.

Lauren Gilbert

Last Update há um mês

How to Connect an SMTP and IMAP Account

Step 1: Open Email Accounts
From your dashboard, click Email Accounts from the left sidebar

Step 2: Add a New Account
Click the Add New Account button at the top of the page.

Step 3: Select Email Provider

In the Choose Your Provider window, select Any Provider (SMTP/IMAP), then click Continue.

Step 4: Enter Your Connection Details
Fill in the required account information:

General Information

From Email (your email address)
Display Name (name shown when sending emails)

SMTP Settings (Outgoing Email)

SMTP Server
SMTP Port
SMTP Password

IMAP Settings (Incoming Email / Replies Sync)

IMAP Server
IMAP Port
IMAP Password

These settings are provided by your email provider

Step 5: Connect the Account
Click Connect Account.
Automailer will verify your SMTP and IMAP settings before saving the inbox. Once connected, the account will appear in the Email Accounts page.

Troubleshooting (Connection Issues)

If your account fails to connect, check the following:

Your SMTP and IMAP credentials are correct
Server and port values match your provider's settings
IMAP access is enabled in your email provider settings

Bulk Connect Multiple SMTP Accounts via CSV

Step 1: Open Bulk Connect Tool
From the Email Accounts page, click Bulk Connect.

Step 2: Download the CSV Template
Click Download CSV to get the correct file format.

Step 3: Fill Out the CSV File
Add one inbox per row using the required fields:

General Information

First Name
Last Name
From Email

SMTP Settings (Sending Emails)

SMTP Server
SMTP Port
IMAP Password

IMAP Settings (Receiving Replies)

IMAP Server
IMAP Port
IMAP Password

IMAP Settings (Receiving Replies)

Do not rename column headers

Do not add or remove columns
Do not leave blank rows
Save file in standard CSV format (UTF-8 recommended)

Important CSV Requirements

Do not rename column headers
Do not add or remove columns
Do not leave blank rows
Save file in standard CSV format (UTF-8 recommended)

Step 4: Upload the CSV File
Upload the completed CSV file to Automailer.
Automailer will validate each row and connect all accounts with valid settings.

Important Note
SMTP is used for sending emails, while IMAP is used for receiving and tracking replies. Both are required for a fully functional email connection.

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